The Fine Print
- Your account must be up-to-date with no defaults in the last 3 months unless the defaults are due to no fault on your part.
- Your number must have been active (made a billable voice or data call/SMS) in the last 3 months prior to the application.
- The person who signed the original Subscriber Agreement Form is the only person who can sign the Upgrade Addendum form.
- You must produce proof of identity at the time of the application or confirm sale by reading the declaration.
- You are entitled to any upgrade offer available at Cell C pertaining to your tariff plan at the time.
- All Cell C service providers must ensure that before you leave the store, they need to test the handset and ensure a call is made to your new handset.
- You may migrate to a higher tariff plan and take advantage of the prevailing handset deal.
- Should you wish to migrate downwards, the downward fee will be waived due to re-signing of a 12 or 24 month contract.
- Important: The remaining months of the existing contract must be completed before the new contract starts.
- All corporate customers must complete one addendum accompanied by a company letter head with a list of all the contact details that require a contract renewal, signed by an authorised signatory.
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